Diploma holder

DIPLOMA HOLDER High quality: each identical diploma holder is made from heavyweight paper with personalised printing on the cover. An elegant way to present and protect awards, diplomas and photos. Ingenious design: each holder is solidly constructed from a single piece of special heavyweight paper, Versatile: can be used to hold and protect certificates, diplomas, important documents and/or photos. With its imitation leather cover and sophisticated interior, this accessory dresses up and protects the diploma in a highly refined way. An elegant ornament for the ceremony and a precious keepsake for life, this diploma holder will make future graduates proud and happy!

What materials do you use for your gowns?
Our gowns are made from high-quality premium fabrics, guaranteeing comfort and durability.

What types of personalisation do you offer?
We offer a number of customisation options, including :

- Custom Colours: Customise the colours of the gown, sleeves, scarf and headdress.

- Details and decorations: Personalise the borders with other colours or materials.

- Logos and emblems: Add logos, emblems or initials using embroidery.

- Sizing and fit: A full range of sizes and specific adjustments for greater comfort.

- Complementary accessories:Personalised stoles and personalised hats.

Do you offer discounts for group orders?
Yes, we offer discounts for bulk orders. For more information, please contact our customer service department.

Can I change my order after I have placed it?
If you wish to change your order, please contact our customer service department as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order is already being processed.

How can I contact Customer Service?
You can contact our customer service by e-mail contact@benotshop.com or by WhatsApp on the following number +1 (646) 9185-241.

What are your opening hours?
Our customer service is available Monday to Friday, from 9am to 8pm (GMT+1).

What days are you closed?
Our Customer Service department is closed at weekends (Saturdays and Sundays) and on public holidays.

How can I track my order?
Once your order has been dispatched, you will receive a confirmation e-mail with a tracking number. You can use this number to track your order via the carrier's website.

Do you offer express delivery services?
Yes, we offer express delivery options for bulk orders at an additional cost. Please select the express delivery option when finalising your order.

 

What are the delivery times?
- Unprinted togas: Delivery generally takes between 7 and 14 days.

- Printed togas: Delivery can take between 10 and 14 days.

What are your return policy in the event of a problem with the order?
- Return Policy : You have 14 days from the date of receipt to return your order if you are not satisfied.

- Condition of the product: Items must be returned in their original condition, unworn and unwashed, with all original labels and packaging.

- Return Process : Contact our customer service department to obtain a return authorisation and detailed instructions. You are responsible for the cost of the return, except in the case of a defective product or an error on our part.

Reimbursement :
Once the return has been received and inspected, the refund will be made to your original method of payment within 7 to 10 working days.

Exchanges :
Follow the same returns process and place a new order for the desired item.

For further information, please consult our GENERAL TERMS AND CONDITIONS